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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ruth Smith

Ruth Smith

July 2, 2026

5  out of  5
rating by Ruth Smith
"Called the number I was given and Rob answered. We talked a bit about what I needed and I told him I would get back with him. I liked his manner and the respect I received. Then I couldn't find his number and as I was starting to come unglued Rob called me back. Needless to say that was the point he became my agent."
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Eric and Lindsey Heatherly

June 11, 2026

5  out of  5
rating by Eric and Lindsey Heatherly
"Recently we experienced major hail damage in Springfield. From the moment we called Rob, he was on top of our claim and got the ball rolling immediately! On top of it all, Rob is such a nice guy! His knowledge and professionalism made a very stressful event seem so much easier to navigate! He is excellent at returning phone calls and emails promptly! We are so glad we called him when we moved to Springfield and we really appreciate all that he and the State Farm team have done for us! We would highly recommend him and his team for all of your insurance needs! ☺️"
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Terry Hansen

June 10, 2026

5  out of  5
rating by Terry Hansen
"Super easy to work with and by far the best deal we were able to find! Would definitely recommend!!"
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Katie Cody

December 18, 2025

5  out of  5
rating by Katie Cody
"T. J. Was a big help in getting my insurance switched and set up. We hit a few bumps in the road that ended up being no fault of anyone, but he was super thorough and attentive while getting everything figured out and fixed! Very helpful."
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Chris de Leon

May 6, 2025

5  out of  5
rating by Chris de Leon
"Completely dusted the rates I had from other home/auto insurers. They're all very friendly and responsive too!"
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Marla Sutton

March 15, 2025

5  out of  5
rating by Marla Sutton
"Highly recommend!
I called today to see about adding life insurance to our existing auto and home ins.
I knew NOTHING about life insurance.
TJ was extremely professional, patient and thorough in his explanations and recommendations.
Give him a call, you will not be disappointed!"
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Brandon Johnson

March 13, 2025

5  out of  5
rating by Brandon Johnson
"Had a very pleasant conversation with the team over at Bob Berke State Farm about switching coverage. The insurance company I was with was about to raise my rates to $360/month, and the team at State Farm was able to quote pretty much the same coverage for $160/month. It was a pretty big no brainer, I switched over asap. I appreciate you all!"
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Kat Spohrer

March 3, 2025

5  out of  5
rating by Kat Spohrer
"TJ is the absolute best. Very helpful with the issues I had come up and a super chill dude. So glad I switched!"
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Michelle Smith

January 31, 2025

5  out of  5
rating by Michelle Smith
"Did an Agent change and so glad I did. They are so kind and easy to talk to. Thanks TJ!"
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Lindsey Wilkinson

January 22, 2025

5  out of  5
rating by Lindsey Wilkinson
"Bob’s office has gone above and beyond for my insurance needs! I highly recommend them!"
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Jerry “Shotgun” Shirk

August 29, 2024

5  out of  5
rating by Jerry “Shotgun” Shirk
"I can't find a cheaper insurance anywhere. They are great people. Always willing to work with you. Tell them I sent you."
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J

July 24, 2024

5  out of  5
rating by J
"Iv been w Bob for a long time he treat me and my wife like family he is a good person to work with"
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Michael Masotto

July 10, 2024

1  out of  5
rating by Michael Masotto
"Bob Berk is doing a fine job. The SD website; however, has failed."
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Jerry Hinton

April 8, 2024

4  out of  5
rating by Jerry Hinton
"A This is a huge shout out for T.J. everyone. At our appointment to finalize things, he had everything in order. Furthermore he was thorough, articulate, comprehensive and explained everything that was easy to understand. I admire his professionalism and more importantly how he made me feel IMPORTANT! I highly recommend him to anyone who needs insurance. He has my complete trust and confidence. You can trust him as well"
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RitzDitz

March 21, 2024

5  out of  5
rating by RitzDitz
"Calling is always good normally. I am not going to penalize the person I spoke with. However in Nov. of 2023. I called to have car rental put on my policy and it was not done. I am not happy at all about this!!"
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Jennifer

March 18, 2024

5  out of  5
rating by Jennifer
"I have had Bob Barkley as an insurance agent for almost 5 years now and they really are awesome they have excellent customer service it doesn't matter who answers the phone they are good at what they do they recognize who I am when I call no matter how long it's been since I've talked to them last I definitely made a good choice by choosing Bob Berkey, thank you guys for being such an awesome team!!"
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dave g

March 8, 2024

5  out of  5
rating by dave g
"I ASKED FOR A QUOTE ON AUTO AND HOME INS. SPOKE WITH BRANDY WHO EMAILED ME QUOTES AND EVEN CALLED TO ANSWER QUESTIONS I HAD. I'LL CHOOSE THIS AGENT BECAUSE OF THE CUSTOMER SERVICE"
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Mariah Williams

February 28, 2024

5  out of  5
rating by Mariah Williams
"We’ve used Bob Burke’s office for a number of years and have been impressed by their knowledge and reliability!! They’ve always had exactly what I need and never bogged us down with info we didn’t want."
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vivasectv

February 21, 2024

5  out of  5
rating by vivasectv
"Guitars…trucks…boats..cars…Bob has you covered, including state of the art technology"
We responded:
"Thanks for the great review, we appreciate your trust in our agency. "
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Britney Smith

February 19, 2024

5  out of  5
rating by Britney Smith
"I have never had a bad experience with Andrew, He has always been so helpful with my rental insurance!"
We responded:
"Britney, thank you so much for the wonderful review! I am so happy Andrew was so helpful! "
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Debi Kerstiens

February 12, 2024

5  out of  5
rating by Debi Kerstiens
"Fabulous customer service! With Andrew's assistance I was able to to SAVE $$$ on my homeowners and auto insurance! This company is the BEST in the insurance industry!"
We responded:
"Debi, thank you for such a fabulous review! I am so happy Andrew was able to help with your auto and homeowners insurance! "
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Opie's Special Needs English Bulldog Sanctuary

January 29, 2024

5  out of  5
rating by Opie's Special Needs English Bulldog Sanctuary
"I have been with State Farm Insurance for more than 30 years and with this office for 24 years. Excellent service!!"
We responded:
"Thank you for putting your trust in my office and State Farm. Its great clients like you that made State Farm what it is today!
"
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Kim Rice

January 26, 2024

5  out of  5
rating by Kim Rice
"We've been clients for years! This office is so friendly and quick to handle any situation!"
We responded:
"Kim, thank you for the awesome review and for your continued loyalty to our office! "
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Mitch Dudley

January 8, 2024

5  out of  5
rating by Mitch Dudley
"brandi did awesome job"
We responded:
"Thank you for the great review!! We do our best every day to give personal service and professional advice. "
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Lorrie Molina

January 8, 2024

5  out of  5
rating by Lorrie Molina
"I have been a customer of State Farm most of driving years. As well as adding my house in the 90s. Excellent company."
We responded:
"Lorrie, thank you for the awesome review and loyalty to our team! "